
Payer requirements live across spreadsheets and tribal knowledge, so claims go out with mismatched codes and bounce straight back.

When a payer updates its rules, billing teams usually find out after claims start being denied — not before.
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Different specialties and locations apply prior-auth logic inconsistently because the rules sit in separate, disconnected systems.
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Every coding or eligibility rule change routes through IT, turning a same-day fix into a multi-week wait.

Without simulation against historical claims, new rules go live untested; denials only show up after the damage is done.

Scanned claim forms, faxed prior-auth requests, and PDF EOBs still get keyed in by hand, slowing intake and introducing errors before a rule even runs.

Describe a payer's coding or prior-auth policy in plain English, or upload the PRD, and Nected's AI Copilot drafts the rule logic automatically, reviewed and published by your billing team, no developer required.

Built-in OCR and document intelligence extract structured data from scanned claim forms, EOBs, and faxed prior-auth requests, feeding it straight into the rule engine without manual entry.

AI agents check claims against live payer rules before submission, flag denial-prone patterns by plan, specialty, or location, and suggest fixes, catching issues your team would otherwise find after the fact.

Pre-built connectors for EHRs, clearinghouses, payer portals, and claims scrubbers cut custom integration work and speed time-to-value.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Build any complex workflows & orchestrtation using Code, Database, and REST API Nodes, while Action nodes like Loop, Delay, and Switch Operations.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, git sync, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Deploy intelligent AI Agents to automate document extraction, text classification, data enrichment, or any other domain-specific task. Build your own agents or plug in pre-trained ones directly into your workflows.

With our AI Copilot feature now you can build your rules and workflows with plain simple prompts or by uploading your PRD

Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.