Reimbursement and contract rules sit hardcoded across services, so a routine Medicare/Medicaid update turns into a multi-team release.
Payer-side rules are scattered across siloed systems, so even a small policy change carries outsized engineering and compliance risk.
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Reason-code logic works fine until claim volume grows — then it turns inconsistent, hard to govern, and nearly impossible to audit.
Proving which rule version produced a given claim outcome means digging through logs and tribal knowledge instead of pulling a clean record.
Because payer logic lives inside the application, every update queues behind platform work and deployment windows.
Without shadow-mode validation, new rules go live untested against real claim patterns — issues only surface after they've already shipped.
Model reimbursement, fee schedule, and contract logic in decision tables and rule chains — versioned, diffable, and approved before publish.
Centralize payer-side adjudication logic outside your core services, so a policy update doesn't require a platform release.
Turn spreadsheet-driven denial logic into governed, explainable rules with built-in reason-code tracking and execution tracing.
Every rule ships with maker/checker approval, full version history, and decision traces — so audit requests take minutes, not a reconstruction project.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Build any complex workflows & orchestrtation using Code, Database, and REST API Nodes, while Action nodes like Loop, Delay, and Switch Operations.
Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, git sync, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.
Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.
Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.
Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.
Deploy intelligent AI Agents to automate document extraction, text classification, data enrichment, or any other domain-specific task. Build your own agents or plug in pre-trained ones directly into your workflows.
With our AI Copilot feature now you can build your rules and workflows with plain simple prompts or by uploading your PRD
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.
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