
Leads pile up unassigned or get routed incorrectly because allocation rules are hard-coded and buried in engineering backlogs, causing missed revenue opportunities.

Manual handoffs and slow routing cause SLA breaches and reduce conversion by letting hot leads cool off.
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Sales teams receive poorly prioritized leads because rules don't account for intent signals, account fit, or current rep load.
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Changes to routing logic go live with limited testing ā increasing lead loss and compliance risk.

Leads are routed on static rules without dynamic scoring ā high-intent accounts get the same treatment as low-value inquiries.

Coordinating routing across partners, internal SDRs, and account teams requires custom code and fragile integrations.

Drag-and-drop rule designer lets revenue ops and sales managers define routing logic visually, with conditional branches, lookups, and scheduled rulesāno developer tickets required.

Route leads to CRM, partner portals, telephony, chat, or custom endpoints instantly via connectors and lightweight APIsāsupporting multi-channel B2B workflows.

Assign leads using score + account fit + SLAs. Auto-escalate high-value accounts to AE queues, and route low-intent leads to nurture ā ensuring sales focus on highest ROI opportunities.

Pre-launch replay and live monitoring prevent routing regressions. SLA alerts, retries, and audit logs ensure no lead is lost or misrouted.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurationsāconnect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhereāchoose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Outcome-first: Nected replaces manual triage with deterministic, priority-based rules that increase qualified lead contact rates by up to 35% and reduce lead-to-sales SLA breaches by up to 90%. Business teams control routing logic via drag-and-dropāno dev cycles required.
Nected offers plug-and-play connectors and generic API/Webhook adapters for Salesforce, HubSpot, Microsoft Dynamics, Marketo, Outreach, Twilio, and SIP providers. For proprietary systems, use our REST adapters or webhooks to integrate in hours, not weeks.
Yes. Built-in simulation and sandbox runs let teams run historic lead flows and synthetic traffic to validate routing, SLA rules, and scoring thresholds. Pre-launch simulation prevents leakage and revenue risk.
Nected is engineered for enterprise scale ā supporting tens of thousands of decisions per second with horizontal scaling, retry semantics, and SLI/SLO enforcement. Choose cloud, hybrid, or on-prem deployments to meet compliance and latency needs.
Nected provides versioned rule sets, immutable decision logs, human-readable audit trails, role-based approvals, and exportable reportsāmeeting SOC/ISO-style audit requirements and simplifying regulatory reviews.
Typical time-to-value is under one week for standard CRM integrations and rule templates. Pilot to production for complex channel orchestration usually completes in 2ā4 weeks with our onboarding playbook.
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Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. Itās a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.