Slow lead responses and manual triage let deals cool—lost pipeline and missed SLA credits.
Sales, support, and product data sit in multiple CRMs/ERPs—bots can’t act without unified decision data.
.webp)
Generic chat replies and hard-coded scripts produce poor experience and low conversion rates.
Teams lack tools to simulate conversational flows and validate business logic before deployment.
Custom integrations take weeks and require engineering resources, delaying ROI.
Lack of audit trails and versioning creates regulatory and SLA risks for conversational decisions.
Drag-and-drop rule composer for intents, qualification, escalation, and offer logic—owned by business teams for instant edits.
Pre-built connectors for Salesforce, HubSpot, SAP, Zendesk, and REST APIs—map data and actions without engineering.
Route leads by account value, product fit, or SLA tier; surface personalized offers and contract clauses based on decision rules.
Test conversation flows and run thousands of concurrent sessions with monitoring, back-pressure handling, and zero downtime upgrades.
.webp)
Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
.webp)
Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
.webp)
Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.
Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
.webp)
Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.
Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.
Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.
Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.
Nected matches parity with Pega and DecisionRules on core rule and workflow capabilities while offering faster time-to-value through a simpler no-code rule builder, pre-built connectors for CRMs and ERPs, and lightweight deployment options. Business teams can author conversation logic, version rules, and rollback changes in minutes—avoiding lengthy developer cycles typical of Pega. Unlike DecisionRules, Nected combines decisioning with orchestration and audit trails out-of-the-box, enabling complex multi-step B2B conversations, API enrichments, and transactional handoffs without additional middleware.
Most customers deploy sandbox chatbots in under 15 minutes and launch production-grade bots across a single channel within 48–72 hours. Full multi-channel rollouts with CRM/ERP integrations typically complete in 1–3 weeks depending on integration complexity.
Yes. Nected’s drag-and-drop rule builder and versioned rule sets let product, sales, and operations teams change routing, qualification logic, and response templates instantly with role-based approvals and audit logs—eliminating developer bottlenecks.
Nected offers SOC-2 compatible controls, encryption in transit and at rest, role-based access, and on-prem/cloud deployment models. The platform scales to hundreds of thousands of interactions per minute and includes audit/version history for compliance and regulatory needs.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.
c/o Zime 691 S
Milpitas Blvd Suite 217,
Milpitas, CA 95035
+1 720 575 2906
11th Floor, Indiqube, Tower B
Vatika Towers Sector 54,
Gurugram, Haryana - 122022
+91 8368389921
%20(1).webp)
.webp)
.webp){kind=icon}
.webp)
.webp)
.webp)
.webp)
.svg)
.webp)
.webp)
(2)201.webp.webp)
.webp)
(2)201.webp%20(1).webp)
%20(2).webp)
.webp)
.webp)
.webp)
.webp)
.svg%20(1).webp)
.webp)
.webp)
.webp)
.webp)
