
Manual intake forms, faxed documents, and multiple clerical hand-offs create long wait times and high abandonment during registration.

Insurance verification and benefits checks take too long or fail, causing denied claims and rework.
.webp)
Disconnected systems and manual data entry create duplicate records and inaccurate patient profiles that hurt care continuity.
.webp)
Teams can’t validate consent flows or insurance logic at scale, leading to live errors and patient drop-off.

Lack of versioned consents, incomplete audit trails, and ad-hoc rule changes expose organizations to HIPAA and regulatory risk.

All intake logic changes require engineering time—delaying improvements and blocking clinical owners.

Clinical and operations teams design intake logic, consent workflows, and routing rules visually—no code, instant business control, and full audit trails.

Roll out new intake journeys to web, kiosk, mobile, or call centers in hours and iterate based on monitored metrics—no backend deployments required.

Run real-time insurance eligibility, benefits checks, and capture versioned consents automatically—reduce denials and protect compliance across sites.

Validate flows in sandbox, mirror traffic, and handle thousands of concurrent intakes with consistent SLAs and no downtime.
.webp)

Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
.webp)
Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
.webp)
Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
.webp)
Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected matches enterprise-grade features from Pega and DecisionRules—visual no-code rule builders, audit & versioning, and robust workflow orchestration—but delivers faster time-to-value with a simpler UI, plug-&-play EHR/insurance connectors, and business-controlled deployment that reduces IT backlog by up to 90%.
Clinical product owners can create or change intake logic and consent flows in hours using drag-and-drop rules and prebuilt connectors—no developer sprint required. Typical deployments go live in under a week, with iterative updates pushed instantly and versioned for audit.
Nected is built for scale: run tens of thousands of patient decisions per minute, support concurrent multi-site intake, and maintain consistent SLA-backed performance. Architectures include hosted, VPC, and on-premise options to meet enterprise uptime and latency needs.
Nected supports encrypted data at rest & in transit, role-based access controls, full consent capture and versioned audit trails, and deployment options compatible with HIPAA and regional data residency requirements. Detailed logging and SOC/ISO compliant practices support audits and compliance programs.
Nected provides out-of-the-box connectors for major EHRs, HL7/FHIR endpoints, insurance eligibility APIs, identity verification, and SMS/email channels. Use prebuilt templates or custom API adapters to integrate with any system in days—not months.
Nected includes sandbox simulation, scenario-based testing, and traffic mirroring so teams can validate eligibility rules, consent flows, and fallback logic. Versioning and rollback ensure safe releases and eliminate live errors that cause revenue or compliance risk.
We provide implementation playbooks, clinical onboarding templates, role-based training, and dedicated customer success to accelerate adoption. Our enterprise packages include SLA-backed support and optional white-glove onboarding for multi-site deployments.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.