
Ops and pricing teams cannot iterate on surge rules quickly—resulting in lost revenue and customer complaints.

Static pricing or manual surge caps miss demand opportunities and erode yield during high-demand windows.
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Inconsistent fare personalization creates lower conversion for premium users and missed upsell opportunities.
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Teams lack tools to test surge scenarios with live or replayed data, causing unpredictable customer experience impacts.

Without versioning and simulation, fare changes introduce financial and brand risks that require engineering fixes.

All fare-rule changes funnel through engineering, creating delays and missed market windows.

Drag-and-drop fare rules, visual condition trees, and reusable modules let product and pricing teams iterate without tickets.

Roll out time-bound promos, promo stacks, and channel-specific discounts in minutes with built-in targeting and expiry.

Apply rider-level modifiers—loyalty status, past spend, real-time wait times—to increase conversion and lifetime value without custom code.

Validate changes with historical replay and run thousands of decisions per second with consistent latency and monitoring.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected matches the enterprise-grade rule capabilities of Pega and DecisionRules while simplifying operations: no-code visual rule building, pre-built connectors for mobility/ride-share APIs, and lightweight orchestration for multi-channel fare application. Unlike heavyweight BPM suites, Nected delivers faster iteration cycles for product teams, versioned rule deployments, and real-time decisioning at scale—up to 100,000 decisions/minute—without engineering bottlenecks.
Business teams can configure fare rules and launch pilot flows in under 15 minutes. Full production rollouts, including integrations and audit controls, commonly take days instead of months—cutting traditional delivery time by up to 90%.
Yes. Nected supports horizontal scaling, multi-region deployments, and proven throughput for tens of thousands of fare decisions per second. Architectural features include asynchronous queues, autoscaling decision nodes, and operational dashboards for SLA monitoring.
Nected enforces role-based access control, end-to-end encryption in transit and at rest, audit trails, and versioned rule histories to support SOC 2, GDPR, and enterprise security reviews. No payment or PII data needs to be stored by rule configs—connectors can mask or tokenise sensitive fields.
Nected includes a real-time simulator with historical replay, A/B split testing, and pre-launch dry-runs. Teams can validate economic impact per cohort and rollback instantly using versioned deployments—no code, no downtime.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.