
High abandonment at signup because identity checks are slow, unclear, or require repeated uploads—leading to lost revenue and poor NPS.

Operations teams spend 60–90% of their time on manual document reviews and edge-case decisions, inflating headcount and SLA breaches.
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Rule changes implemented by different teams cause inconsistent KYC decisions, increasing fraud and false positives.
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Teams cannot validate rule changes against real or synthetic data before going live, causing errors and customer friction.

Lack of versioning, audit trails, and automated retention policies creates compliance exposure during audits and fines.

Connecting identity vendors, OCR, and AML checks requires developer work and long integration cycles, delaying campaigns and partnerships.

Business teams craft, version, and publish KYC rules with visual drag-and-drop—no tickets, no developer backlog.

Route flows to OCR, biometric, AML, and human-review only when needed—plug in vendors or use hybrid orchestration without code.

Apply dynamic risk scoring per user based on device, geolocation, transaction value, and historical behaviour—deliver contextual checks to maximize conversion and minimize false positives.

Validate rule changes against historical and synthetic datasets, then run thousands of verifications per second with zero downtime.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected delivers full parity with enterprise rule engines—visual no-code rule builder, versioned deployments, and enterprise integrations—while outpacing competitors on speed-to-live and operational simplicity. Unlike Pega’s heavyweight enterprise configuration or DecisionRules’ developer-centric deployments, Nected gives business teams direct control of identity rules, real-time decisioning at 100,000+ checks/min, and plug-and-play connectors for document OCR, biometric providers, and AML watchlists—reducing TCO and time-to-market.
Most customers launch a compliant, production-ready KYC onboarding flow in under 15 minutes using templates and pre-built connectors. Full integration with identity providers, CRM, and core systems typically takes days—not months—because business teams author rules directly in a visual canvas.
Yes. Nected supports horizontal scaling and stateless decision microservices to handle spikes—100,000+ decisions per minute with sub-second latency in typical deployments. Built-in retry, queuing, and monitoring ensure resilient KYC flows for peak onboarding periods.
Nected is architected for enterprise compliance: role-based access controls, end-to-end encryption, audit trails, and versioned rules for rollback. Deploy on cloud or private VPC, with data residency options and SOC/ISO-ready practices. Sensitive PII is tokenised and integrations with DLP and consent management are standard.
Nected supports flexible storage strategies—store encrypted artifacts in your cloud, hand off to verified third-party vaults, or use short-lived tokens. Business rules control retention, access, and redaction to meet regulatory requirements like GDPR, CCPA, and local KYC laws.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.