
Manual carrier routing and static rules inflate costs, increase delivery exceptions, and slow carrier onboarding.

Static rules and manual tenders cause 10–30% higher freight spend and missed savings opportunities from dynamic carrier rates.
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One-size-fits-all routing ignores lane-level cost, serviceability, and promised SLAs leading to poor customer experience.
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Changes to carrier rules go live without proper simulation, causing costly delivery regressions and chargebacks.

Adding or qualifying a new carrier can take weeks of engineering and testing, preventing rapid market expansion.

Multiple TMS, ERP, and carrier APIs with inconsistent formats create brittle, slow integrations requiring engineering maintenance.

Business teams design, approve, and update carrier policies visually with drag-and-drop rules and templated conditions—no developer handoffs.

Roll out seasonal tendering, peak routing overrides, or emergency carrier switches in minutes with atomic, versioned deploys and rollback.

Prioritize carriers per lane, account, or SKU to maximize cost or SLA based on business rules and live carrier health.

Run pre-launch simulations, multi-arm A/B tests, and scale to 100k decisions/min with no downtime or performance degradation.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected matches and exceeds Pega and DecisionRules on core capabilities needed for carrier selection: a visual no-code rule builder, real-time decision APIs, audit/versioning, multi-channel deployment, and enterprise-grade security. Where Nected is superior: faster time-to-live for new carriers (hours vs weeks), built-for-business rule testing and simulation in-production, and lightweight TMS/ERP connectors that avoid heavy implementation cycles. Nected focuses on practical carrier orchestration and cost/SLA optimization without requiring complex customization or large consult engagements.
Business users can build, test, and deploy carrier selection rules in under a day. Pre-built templates (cost-priority, SLA-priority, hybrid) reduce setup to minutes. Admins can create role-based access and rule approvals so teams operate confidently without developer support.
Yes. Nected supports horizontal scaling and low-latency decision APIs capable of 100,000+ decisions per minute with predictable SLA. Built-in caching, batching, and async fallbacks ensure no lost decisions during peak loads or carrier outages.
Out-of-the-box connectors for major TMS, ERP, e-commerce platforms, carrier APIs (FedEx, UPS, DHL, regional carriers), and message brokers. Custom REST or GraphQL endpoints, webhooks, and SFTP feeds are supported for legacy systems.
Nected provides enterprise-grade security controls: role-based access, field-level encryption, SOC-2-ready processes, audit logs for every decision, and immutable rule versioning with rollback. Data residency and on-prem/cloud deployment options meet regulatory requirements.
Yes. Run real-time simulations against historical and live traffic, execute multi-arm A/B tests, and measure cost and SLA impact before publishing. Versioned rule deployments and instant rollback remove operational risk.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.