Manual intake and inconsistent triage create long SLAs, high touch costs, and poor NPS.
Payout cycles measured in days or weeks increase customer churn and operational expense.
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Inconsistent validation rules cause incorrect approvals or unnecessary denials, impacting margin and compliance.
Lack of test harnesses and simulation tools leads to errors and regulatory exposure when rules change in production.
Every rule change requires developer time, causing backlog and missed campaign opportunities.
Disconnected policy, CRM, and payment systems force manual reconciliations and errors.
Business teams author complex validations and routing using visual rules and drag-and-drop workflows—no developer cycles required.
Smart decision flows route claims to automation, manual review, or specialist teams based on risk, complexity, and SLAs—speeding adjudication and reducing costs.
Apply dynamic payout rules and exception workflows based on customer tier, policy terms, and loss history—automatically and auditable.
Validate changes in sandbox, run batch replays, and perform thousands of decision evaluations per second with predictable latency.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.
Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.
Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.
Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.
Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.
Nected matches and in many practical ways exceeds the claim automation features of Pega and DecisionRules by combining an enterprise-grade rule engine with workflow orchestration, pre-built connectors, and end-to-end auditability — all in a low-code/no-code surface that business teams control. Unlike heavyweight platforms that require long integration projects, Nected provides plug-and-play connectors, versioned rule publishing, and real-time decision throughput that supports 100,000+ decisions per minute at scale. It delivers parity with enterprise capabilities (visual rule authoring, rollback, simulation, multi-channel orchestration) while reducing time-to-value and TCO.
Business users can start authoring and testing claim rules in under a day; typical end-to-end deployments take under a week. Nected’s templates, drag-and-drop rule builder, and pre-built connectors eliminate developer bottlenecks and enable parallel integration workstreams so you can go live faster than with legacy rule engines.
Yes. Nected is architected for high-throughput, low-latency decisioning with horizontal scaling and multi-region deployment options. It supports thousands of concurrent claim transactions with consistent SLAs and can be deployed cloud-hosted, hybrid, or on-premise to meet enterprise availability requirements.
Nected offers enterprise-grade security: encryption at rest and in transit, role-based access, tenant isolation, detailed execution logs, versioned rule history, and tamper-evident audit trails to support SOC2/GDPR/ISO compliance workflows. Data retention and masking controls ensure privacy for regulated claims data.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.
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Milpitas Blvd Suite 217,
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+91 8368389921
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