
Manual wallet rule changes create delays and escalate fraud or customer disputes—blocking product velocity and increasing operational costs.

Releasing new wallet features (tiered balances, payout rules, cashback) takes weeks because changes need developer cycles and backend deployments.
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Static promo rules can’t personalize cashback or loyalty, leading to lower activation and poor retention.
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Teams can’t reliably test wallet behavior across edge cases—leading to operational losses or customer refunds post-launch.

Legacy systems fail at peak loads—resulting in failed top-ups, delayed payouts, and lost revenue during campaigns.

Lack of versioning, audit trails, or data residency controls exposes teams to compliance violations and fines.

Business teams visually create and version wallet rules—conditional holds, auto-release logic, promotional overrides—without developer dependency.

Configure cashback, bonus credits, or targeted offers in minutes and roll them out by segment with built-in rollback and audit.

Deliver per-user promos, spend caps, and loyalty tiers based on behavior, tenure, and segment—without code changes.

Simulate millions of events in sandbox and run thousands of live wallet decisions per second with predictable latency and SLA controls.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected matches core capabilities from Pega and DecisionRules—visual rule composition, versioning, multi-channel orchestration—and outperforms on rapid integrations, developer-free deployments, and cost of ownership. Unlike heavyweight BPM platforms, Nected delivers wallet-specific connectors (payment gateways, KYC, ledger APIs), instant simulators for balance and promo logic, and lightweight runtime that scales to tens of thousands of wallet transactions per minute with predictable costs and full audit trails.
Business teams can configure and test wallet rules in hours and go live in as little as 15 minutes for standard flows (top-up, payout, cashback). Complex integrations with KYC and core-ledger systems typically take days, not months, thanks to pre-built connectors and API-first orchestration.
Yes. Nected supports real-time decisioning, rate-limited enforcement, and complex fraud workflows with built-in throttles and circuit-breakers. The platform scales horizontally to support high-frequency wallet operations—designed for 100k+ decisions/minute under enterprise deployment models with SLA-backed uptime.
Nected provides enterprise-grade security: role-based access, field-level encryption, audit logs, and deployment options (cloud, VPC, on-prem). It supports PCI and region-specific data residency controls, configurable data retention, and versioned rule audits for compliance and forensic review.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.