Automate Citizen Services: 70% Faster Decisions, 90% Fewer Errors

Deliver measurable public value:</strong> Reduce case backlog by up to 70%, cut manual review by 85%, and achieve ROI within months.

No-code policy rule builder, Eligibility and benefits adjudication at scale, Real-time approvals and notifications, Role-based access control, Versioned audit trails, On-prem deployment for compliance
  • Real-Time Assessment using API Connector
  • Customize Scoring Rules in No-code/low-code
  • Automated Decision-making via CRON
  • Built Complex Scoring Models in Minutes
  • Integration with Third Party Systems
  • Iterate Conditions Instantly
Used by teams across 500+ companies globally
INDUSTRY APPLICATIONS
Pre-Built Government Use Cases—Launch in Hours
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PROBLEMS
85% of government caseworkers report delays from manual eligibility checks and system fragmentation

Manual Case Routing and Backlogs

Paper forms and siloed spreadsheets force manual triage—creating multi-week backlogs and inconsistent citizen outcomes.

Fragmented Data & Legacy Systems

Critical identity, tax, and benefits data sit in separate legacy systems without real-time integration, causing eligibility errors and rework.

Slow Policy Changes and Long SLAs

Policy updates require engineering sprints—delaying critical rule changes and exposing agencies to compliance risk.

Opaque Decisioning and Appeals

Lack of transparent decision logs frustrates citizens and increases appeals, audit overhead, and litigation risk.

Scaling Costs During Peak Demand

Systems fail or cost spike during peak events (e.g., tax season), leading to SLA breaches and political risk.

Inadequate Testing & Rollback

No isolated staging for rule testing and no instant rollback means policy fixes propagate slowly with high risk.

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SOLUTION

Enterprise-Grade Infrastructure for Government Decisioning

Policy-First No-Code Rules

Empower policy teams to author, simulate, and publish rules with drag-and-drop—eliminate developer queues and reduce change lead time by up to 80%.

Secure, Compliant Deployments

Deploy in cloud, hybrid, or on-prem environments with full audit trails, role-based controls, and data residency support to meet regulatory mandates.

High-Throughput Decisioning

Support >100k decisions/minute, real-time caching, and horizontal scaling for peak seasons like tax filing and benefit disbursement.

Integrated Analytics & Monitoring

Built-in dashboards provide live SLA, appeal rates, and compliance KPIs—feed results back into policy updates with one-click versioning.

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TESTIMONIAL

Proven Results, Trusted by Leaders

80% Faster
Development  for our system

Nected lets us move faster than building everything in-house. With their cloud solution, URLs for staging and production are automatically set up, so we have no DevOps overhead. This speeds up development and cuts maintenance.

Greg R.
Tech Lead
SidecarHealth
2x Faster
Time to Market

Nected reduced development time by 2x and it has made our system much more modular and flexible as compared to hard-coded systems, reducing our continuous dependency on tech.

Souradeep Paul
Director of Product
Brightchamps
50% Faster
Sprint Cycle in overall

Nected’s modular rule engine and workflow system streamline complex payout calculations, achieving 3.2x faster development and cutting rollout timelines by weeks.

Ayan S.
Chief Product Officer
Wealthright
Zero
Tech Bandwidth required

Nected transformed our operations at Torch. Within hours, we integrated our systems and Google Sheets, enhancing our pricing rules workflow significantly. Nected transformed our operations at Torch.

Joe Shoop
Director Of Engineering
Torch 3PL
4x Faster
decisioning with Nected

A crucial factor for successful implementation of rules engines is when it is a customized or bespoke solution tailored for technical users, ensuring a higher level of depth, flexibility, and change tracking capabilities.

Sandeep Arora
Chief Technology Officer
Nupay
4% Growth
in conversions in 2 weeks

Nected has transformed our workflow by accelerating feature deployment by 30% and eliminating repetitive tasks. The platform's clean and intuitive interface adds to the overall experience, making it a joy to work with. We saw a 3% rise in leads and 4% growth in conversions within 20 days.

Raman Kumar
CTO & Co-Founder

Vidyakul
100+ PLATFORMS, UNLIMITED POSSIBILITIES

Scale Public Sector Services Securely—Cloud, On‑Prem, or Hybrid

Nected delivers enterprise-grade connectivity to legacy ERPs, national ID registries, payment gateways, and analytics platforms—enabling secure, auditable, and real‑time decisions across all citizen channels.

Quantified Public Value—Reduce Cost, Increase Compliance, Boost Citizen Trust

Nected delivers measurable ROI: reduce per-case processing costs by 30–60%, cut manual reviews by up to 85%, and shorten appeals cycles by 40–60%. Typical departments see payback in 3–9 months. Includes calculators for volume-driven savings and compliance risk reduction.

Year 1 Year 2 Year 3 Year 4 Year 5

ROI Comparison

Total Cost of Ownership

Hard Coded
(In-House)
$137,500
cumulative
$75K–$200K initial
Open Source
(In-House)
$85,000
cumulative
$50K–$120K initial
$6,500
cumulative
$4K–$9K (Startup)
Time to First Value 6–12+ months 4–6 months <1 week
Developer Headcount 2–4 FTEs 1–2 FTEs 0–0.5 FTEs
Iteration Speed 2–3 weeks/change 1–2 weeks/change Live updates in minutes
Business User Access No (dev-only) No (custom UI) Yes (visual)
Audit, Versioning, SLA Manual / None Custom impl. Built-in controls
Total 5‑Year Cost $350K–$440K+ $260K–$350K+ ~$100K–$150K
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FEATURES

Unlimited Possibilities with Enterprise-Ready Features

No Code Connectors

Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.

Multiple Rules

Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.

Workflow Nodes

Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Development Lifecycle

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.

Cloud-Native Deployment

Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Monitoring & Reporting

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

White Labelled Solution

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Enterprise-Grade Security

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

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FAQs

How Nected is better than other rule Engines & Workflow Automation platforms?

Nected stands out in the rule engine and workflow automation market primarily due to its superior API and workflow orchestration capabilities. It allows easy integration with various systems and services, making it highly efficient for processes involving multiple APIs. The platform also excels in handling complex workflows, offering a user-friendly interface that simplifies designing, automating, and optimising business processes. This makes it particularly attractive to teams seeking to streamline operations with minimal technical intervention.Another key advantage of Nected is its low-code/no-code approach, which makes it accessible to both technical and non-technical users. This aspect not only speeds up deployment but also reduces reliance on IT teams. Additionally, Nected ensures scalability and robust performance, adapting to growing business needs while maintaining efficiency and reliability. Its emphasis on security and compliance further cements its position as a reliable and versatile choice for businesses looking to enhance their automation strategies.

How quickly can I start using Nected (Learning Curve)

Nected's low-code/no-code (LCNC) environment is designed for both technical and non-technical users, ensuring a quick and easy learning curve. With an emphasis on rapid onboarding and intuitive design, users can start efficiently utilising its features, regardless of their technical background.

Is Nected scalable and performing for mission-critical flows?

Nected is designed for scalability and performance, supporting mission-critical workflows with robust architecture. It can handle increasing loads and complex processes efficiently. The platform typically offers high uptime and reliable response times, though specific metrics should be checked in its service level agreement (SLA).

Is Nected Secure? What kind of data does it store?

Nected prioritises security and typically adheres to industry-standard practices for data protection. The nature of data stored depends on your workflows but can include user data, transactional data, and operational data. Nected likely employs encryption, access controls, and regular security audits to protect this data. We are also in process of obtaining SOC2, ISO ?& GDPR compliance.

How does Nected compare to Pega and DecisionRules for government use?

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Direct parity on rule automation, versioning, and audit trails; superiority in deployment speed and TCO. Nected provides the same no-code visual rule building as Pega and DecisionRules, plus pre-built connectors for national registries and faster sandbox-to-production pipelines—reducing project timelines by 40–60% versus traditional Pega-led projects and cutting configuration complexity versus DecisionRules.

Can Nected meet government security and compliance requirements?

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Nected supports SOC 2 controls, role-based access, encryption at rest/in transit, audit logs, and full change history. Deploy on-prem or in a vetted government cloud to meet local data residency and sovereignty rules. Our architecture supports detailed audit chains and cryptographic integrity for compliance reviews.

How quickly can a department deliver a live service with Nected?

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Typical pilots go live in 2–4 weeks; production rollouts in 8–12 weeks for multi‑agency integrations. A single citizen service form with rule-driven routing can be built and sandbox-tested in 15 minutes using our templates and connectors.

Does Nected handle high-volume decisioning (e.g., benefits, taxes)?

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Yes—Nected supports horizontal scaling to handle 100,000+ decisions/minute with predictable latency. Real-time caching, parallel evaluation, and stream processing ensure throughput comparable to top-tier rule platforms while maintaining auditability.

How does Nected support transparency and citizen appeals?

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Nected logs rule inputs, decision paths, and outputs with human-readable descriptions. Versioned rule snapshots and rollback enable transparent adjudication and faster appeals handling—reducing appeals resolution time by up to 60% in our government pilots.

What integrations and data sources are supported?

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Nected includes out-of-the-box connectors for common government systems: ERP/Finance, EDRMS, national ID, GIS, tax systems, and payment gateways. Use REST, SOAP, JDBC, and secure SFTP connectors for legacy endpoints with no-code mapping.

What do you mean by invocations? And how is it better than other products?

Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.

What if I exceed my plan quota?

If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.

What if I decide to cancel? Can I cancel anytime?

Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.

Can I upgrade my plan in between?

Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.

Which plan should I go for?

The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.

Would I be getting assistance in setting up Nected or building my POC?

Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.

What level of support does the Startup and Growth plan have?

The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.

What level of support does on-premise plan have?

The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.

Free to start, and affordable as you grow

Our experts can help you build!
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