
Manual spreadsheets, email queues, and point tools create delays, errors, and unfair distribution—costing revenue and demotivating sales teams.

Leads miss SLA windows because assignments are delayed or routed to busy reps, reducing conversion and increasing churn risk.
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Uneven lead workloads and opaque routing rules create bottlenecks and missed revenue opportunities for high-value segments.
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Teams cannot simulate allocation strategies or roll back faulty rules without lengthy release cycles, risking SLA breaches and lost deals.

Without centralized decision logs and versioning, teams cannot trace why a lead was routed—exposing the business to disputes and compliance risks.

Every allocation tweak requires engineering changes—slowing campaigns, promotions, and territory or quota updates.

Empower operations and sales leaders to author allocation logic visually, enabling instant updates and business-driven experiments without engineering cycles.

Plug into any CRM, telephony, marketing automation, or data warehouse with pre-built connectors and a robust API layer for bidirectional sync.

Automatically balance leads by quota, skill, and historical conversion rates—reducing burnout and improving coverage for priority accounts.

Dry-run allocation strategies against historical streams and scale to millions of decisions per hour with no drop in performance.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurations—connect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhere—choose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected matches and in many cases exceeds Pega and DecisionRules by combining a visual, no-code rule designer with enterprise-grade orchestration and ultra-fast decisioning. Unlike heavyweight platforms, Nected delivers sub-second routing, easy CRM and telephony integrations, and versioned rule rollouts without heavyweight implementation teams—enabling business teams to iterate allocation rules directly and safely.
Go from requirements to production in under 15 minutes for standard allocation flows using our templates. Complex multi-region, multi-skill routing can be deployed in days instead of months thanks to pre-built connectors, visual rule blocks, and instant testing environments.
Yes. Nected supports high-throughput decisioning—designed for 100,000+ allocation decisions per minute with horizontal scaling, multi-region deployment options, and configurable SLAs and retries to guarantee delivery and auditability.
Nected provides role-based access, encryption at rest and in transit, full decision logs, version history and rollback, and supports SOC2/ISO-ready controls—so every assignment is traceable for compliance and QA.
Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.