
Manual intake forms, paper consents, and back-office checks create 3ā5 minute delays per patient and increase abandonment during registration.

Delayed eligibility checks and manual insurance validation mean missed appointments and unrecoverable revenue.
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One-size-fits-all onboarding ignores patient segments and clinical urgencyāreducing conversion and satisfaction.
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Teams canāt test flows with real-like data, increasing error-prone launches and revenue leakage.

Lack of versioned rules and traces creates compliance risk during audits and incident investigations.

All onboarding changes funnel through engineering, causing campaign delays and operational debt.

Business teams design consent, triage, and eligibility logic visuallyāeliminating developer bottlenecks and reducing change cycles from weeks to minutes.

Connect to EHRs, payer APIs, ID verification, SMS/Email providers, and CRM systems via out-of-the-box connectors and simple REST endpoints.

Serve tailored intake flows and consent steps based on patient segment, risk score, language, or appointment typeāboosting completion rates and clinical readiness.

Validate flows before launch and process thousands of concurrent onboarding sessions with sub-second decision latency and built-in retries.
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Seamlessly integrate with any system using simple API-based connectors. No need for complex configurationsāconnect databases, third-party services, and internal tools with just a few clicks.
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Leverage a powerful rule engine with multiple rule types, including Simple Rules, Decision Tables, Decision Trees, Rule Sets, and Rule Chains to handle complex logic effortlessly.
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Automate workflows with Action, Rule, Workflow, Code, Database, and REST API Nodes, while Loop, Delay, and Switch Block manage execution.

Efficiently oversee the entire rule and workflow lifecycle with built-in versioning, rollback capabilities, and staging environments, ensuring seamless transitions from testing to production without disruptions.
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Deploy Nected anywhereāchoose multi-region cloud hosting for high availability or self-host on your infrastructure for complete control and compliance.

Gain full visibility into your decision rules and workflows with audit trails features, and real-time dashboards. Stay compliant and track every change with ease.

Deliver a fully white-labeled experience with embedded user functionality. Use Nected as your own branded decision engine.

Operate with confidence using enterprise-level security, role-based access control, and scalable infrastructure that ensures data integrity and performance even at scale.

Nected delivers parity with leading rule enginesāvisual no-code rule builders, drag-and-drop workflows, role-based access, and audit/versioningāwhile outperforming on rapid integrations and lightweight deployment. Unlike Pegaās heavyweight platform and DecisionRulesā rule-centric UX, Nected combines a business-friendly visual rule canvas with pre-built healthcare connectors, ultra-fast REST APIs, and a predictable pricing model for B2C clinics. Expect enterprise featuresācompliance-friendly audit trails, rollback, and 99.95% uptimeāplus a simplified path to production for frontāline teams.
Most customers configure and test standard patient intake flows in under 48 hours and go live in under a week. Business teams can iterate rules in minutesāno developer handoffsāreducing time-to-market by up to 90% compared to custom builds.
Nected is built for PHI-safe operations with encryption at rest and in transit, granular RBAC, audit logs, and deployment options (cloud, VPC, or onāprem). Our platform supports HIPAAāaligned controls, data minimisation, and configurable retention policiesāenabling compliance for enterprise healthcare and small clinics alike.
Nected handles large-scale decisioningāthousands of concurrent onboarding flows and external verifications per secondāwhile offering built-in queuing, retries, and backpressure strategies. For high-throughput use cases, customers see sub-second rule execution and predictable SLAs.
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Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.
If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.
Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.
Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.
The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. Itās a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.
Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.
The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.
The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.